When the task is completed, it can either be markedĪs completed, or the flag can be cleared which brings the message back down into the list with the other messages. Some users, prefer having their inbox grouped/sorted by flagged status as it allows them to mark messages they need to follow up on, and then they jump to the top of the inbox list to catch your attention. Summary of issue: When sorting/grouping your inbox by flagged status, at times, more ten one 'unflagged' section may appear. Old thread here since it was improperly marked as 'solved' (a workaround is never a solution) so Microsoft suggested I created a new thread rather than trying to re-open an old one.